Cancellation Policy

You can cancel or change your booking online or call us at 217-679-7736 up to 24 hours in advance of your visit with no extra charge.

If you fail to cancel the appointment before 24 hours or no-show the appointment, we have the right to charge you the balance of your booking amount left to pay at the appointment by way of your online payment method.

Please consider our team’s busy schedules. When you cancel last-minute or no-show for an appointment the opportunity is missed to serve another guest. 

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