Whether you’re visiting us for a fresh color, a relaxing facial, hair extensions, or your very first appointment at Meraki, we’re so excited to welcome you.
We know trying a new salon or spa can come with questions. What should you bring? When should you arrive? What happens during the consultation?
Our goal is simple: to make you feel comfortable, confident, and cared for from the moment you walk through our doors.
Before Your Appointment – Booking Your Visit
Getting started is easy. You can call our salon at (217) 679-7736 to speak with our Guest Services Team or utilize our online booking portal.
If you have inspiration photos, questions, or notes about your hair or skin goals, we encourage you to send them before your appointment.
The more we know about your vision, the better we can prepare for your visit.
Arriving at Meraki
We recommend arriving on time or a few minutes early to settle in and unwind before your appointment begins.
For hair appointments, arrive with clean, dry hair when possible and bring any inspiration photos you’d like to share during your consultation.
For spa appointments, a makeup-free face is helpful but never required. Come as you are, and our estheticians will take care of the rest.
The Consultation Matters
One of the most important parts of your visit is the consultation.
This is where your vision meets our expertise.
We’ll discuss your goals, lifestyle, maintenance preferences, and any questions you may have.
We believe education is part of the experience, so please don’t hesitate to ask questions throughout your appointment.
Whether you’re looking for a subtle refresh or a complete transformation, we’re here to guide you every step of the way.
Hair Color Takes Time
Beautiful hair is never rushed.
Every color service is customized, and achieving your ideal result may take time to ensure the long-term health and integrity of your hair.
We’ll always prioritize realistic expectations, honest communication, and a plan that supports your goals.
Interested in Hair Extensions?
If extensions are on your radar, we recommend scheduling a consultation before your installation appointment.
During your consultation, we’ll discuss your goals, color matching, maintenance expectations, investment, and which method best fits your lifestyle.
Visiting Our Spa?
Whether you’re booking a facial, waxing service, lash lift, or brow appointment, our estheticians will begin by learning more about your goals and concerns.
Before your service begins, we’ll walk you through the process and answer any questions so you can fully relax and enjoy your experience.
Make Yourself Comfortable
This is your time.
Enjoy a coffee, hot tea, soda, or simply settle in with a cozy blanket. We want your appointment to feel relaxing, welcoming, and completely your own.
The little details matter, and we’re always happy to help make your visit more comfortable.
The Meraki Experience
Meraki means putting soul, creativity, and care into what you do.
That philosophy guides everything we do, from our consultations and services to the way we welcome guests into our space.
We strive to create an experience that feels luxurious, relaxing, and rejuvenating while helping every guest feel seen, heard, and genuinely cared for.
Our Services
Hair Color + Cuts
Personalized hair color and haircuts created with care and intention.
Hair Extensions
Seamless extensions that add length, fullness, and natural movement.
Hair & Scalp Treatments
Targeted treatments to restore balance, strength, and scalp health.
Facials + Waxing
Luxurious facials and gentle waxing for healthy, glowing skin.
Brows & Lashes
Enhance and define with low-maintenance services designed to elevate your everyday look.
We Can’t Wait to Meet You
Whether you’re visiting for a quick refresh or beginning a completely new hair or skincare journey, we’re honored you’ve chosen Meraki.
We look forward to welcoming you, learning about your goals, and helping you feel your very best.
Ready to book your first visit? Contact our team or reserve your appointment online today.
Frequently Asked Questions
What if I’ve never been to a salon or spa like this before?
That’s completely okay. Many of our guests are visiting a new salon, trying a service for the first time, or simply looking for a fresh start. We’ll walk you through every step of the process, answer your questions, and make sure you feel comfortable from the moment you arrive.
How early should I arrive for my appointment?
We recommend arriving on time or a few minutes early so you can settle in, enjoy a beverage, and begin your experience feeling relaxed.
Should I wash my hair before a color appointment?
Clean, dry hair is typically best for most color services. If you’re unsure, feel free to ask when booking your appointment, and we’ll guide you based on your specific service.
Can I bring inspirational photos?
Absolutely. Inspiration photos are one of the best ways to communicate your goals and preferences. We encourage you to bring a few images to your consultation.
How long will my appointment take?
Appointment times vary depending on the service. Haircuts may take around an hour, while color corrections, extensions, and dimensional color services can require several hours. We’ll discuss timing during your consultation so you know what to expect.
What if I’m not sure what service to book?
Don’t worry. Our Guest Services Team is happy to help you select the best appointment based on your goals. We can also schedule a consultation if you’d like to discuss options before committing to a service.
Do I need a consultation before getting hair extensions?
Yes. We recommend scheduling an extension consultation before your installation appointment. This allows us to discuss your goals, color-match your hair, review maintenance requirements, and create a personalized plan.
Should I arrive with makeup on for a facial?
If possible, arriving with a clean face can save a little time, but it is not required. Come as you are, and our estheticians will take care of the rest.
Can I ask questions during my appointment?
Of course. We love helping guests better understand their hair and skin. Education is an important part of the Meraki experience, and we’re always happy to answer questions and share recommendations.
What products do you use at Meraki?
We proudly use and carry Oribe, Virtue Labs, and Shibui Hair Care, along with Eminence Organics and Lira Clinical skincare products.
What makes the Meraki experience different?
At Meraki, we believe great results begin with great care. From thoughtful consultations and personalized services to the small details that make you feel comfortable, our goal is to create an experience that feels welcoming, relaxing, and uniquely tailored to you.
